Presentations
What we treat at Urgent Care Springfield
A body-system view of common urgent-care presentations and clear guidance on when to go to a hospital emergency department or call 000 instead.
General urgent GP
Suitable for urgent care
- Acute problems needing same-day review
- Medication issues and short scripts for acute illness
- Post-hospital or post-ED follow-up you can't get with your usual GP today
Go to ED or call 000 if
- Chest pain, collapse, ongoing loss of consciousness — call 000
- Symptoms of stroke (sudden weakness, facial droop, speech change) — call 000
Respiratory & ENT
Suitable for urgent care
- Sore throat, tonsillitis, ear pain, sinusitis
- Cough and chest infections in stable patients
- Mild to moderate asthma flare-ups responsive to reliever
- Nose bleeds that have stopped or are settling
Go to ED or call 000 if
- Severe breathing difficulty, blue lips, unable to speak in sentences — call 000
- Severe asthma not responding to reliever — call 000 or go to ED
- Uncontrolled bleeding — call 000 or go to ED
Gastrointestinal
Suitable for urgent care
- Vomiting and diarrhoea with mild to moderate dehydration
- Abdominal pain assessment for common causes
- Reflux, gastritis flares, short-term nausea
Go to ED or call 000 if
- Severe abdominal pain with rigidity, blood in vomit, black stools — go to ED
- Suspected appendicitis, bowel obstruction, or pregnancy pain — go to ED
Skin & soft tissue
Suitable for urgent care
- Cellulitis assessment and antibiotic start
- Abscess review, minor wound infection
- Rashes, hives, mild allergic reactions
- Insect bites and stings without airway involvement
Go to ED or call 000 if
- Anaphylaxis, airway swelling, wheeze after allergen — use adrenaline and call 000
- Rapidly spreading redness with fever or severe pain — go to ED
Urinary & sexual health
Suitable for urgent care
- Uncomplicated urinary tract infection (UTI)
- STI testing and treatment initiation
- Emergency contraception, contraceptive advice
Go to ED or call 000 if
- Fever with back/flank pain, vomiting or unwell (suspected pyelonephritis) may need hospital care
- Testicular pain of sudden onset — go to ED urgently
Neurology & headache
Suitable for urgent care
- Known migraine flare needing acute treatment
- Tension-type headache assessment
- Mild dizziness in a well patient
Go to ED or call 000 if
- Sudden severe worst-ever headache (thunderclap) — call 000
- Headache with fever, neck stiffness, confusion or new weakness — call 000
- Any signs of stroke — call 000
Musculoskeletal & injury
Suitable for urgent care
- Sprains, strains, soft-tissue injuries
- Suspected minor fractures needing referral for imaging and splinting
- Back and neck pain without red flags
Go to ED or call 000 if
- Suspected open fracture, obvious deformity, loss of pulse or sensation — go to ED
- High-impact trauma, head injury with vomiting or drowsiness — call 000
Wounds & procedures
Suitable for urgent care
- Wound cleaning, closure with sutures, glue or clips where suitable
- Dressings, burns first aid, foreign body assessment
- Simple splinting for suspected minor fractures
Go to ED or call 000 if
- Deep or heavily contaminated wounds needing operating theatre — go to ED
- Severe burns, chemical or electrical burns — call 000 or go to ED
Children & family
Suitable for urgent care
- Fevers in older children who are alert and drinking
- Ear infections, sore throats, common childhood rashes
- Minor injuries and cuts
Go to ED or call 000 if
- Any unwell infant with ongoing fever or poor feeding — go to ED
- Drowsiness, floppy, seizure or trouble breathing in a child — call 000